If you cannot access one of the methods to receive the verification code, use an alternate method. Hi all, I have a Verizon Samsung Galaxy Nexus and initally had Google Authenticator working and providing codes perfectly. Re-setup authenticator app after hard reset? - Windows ... The user starts the backup process by clicking on the menu, going to settings, and enabling backup. Issues with Microsoft Authenticator not popping up ... 5. Using Office 365 Multifactor Authenticati… - Apple Community Download any free authenticator app on your phone from Google Play or App store. 3. In the "Authenticator app" section of the page, click "Change Phone.". No password, phone sign in for Microsoft accounts ... When logging in, you'll enter your password, and then you'll be asked for an additional way to prove it's really you. Back up your Microsoft Authenticator App. If you're using an iOS or Android device, you can download Microsoft Authenticator or Google Authenticator from your respective app store. PSA: when setting up a new iPhone device-to-device ... What do you do if you lost your phone with Microsoft ... My Google Authenticator codes don't work. Online Typing Job: http://bit.ly/onlinetypingjobonline2. Tap the + > Work or school account. Waited 24 hours. Download the Microsoft Authenticator app onto your phone. Scan the new secret key with your new Authenticator device; I lost my Authenticator device or app: Contact our support team and let us know that you've lost both your Authenticator app and phone number. Article - Microsoft 365: Registering ... Locked . I've tried to sync my new phone clock to the google servers and run through all the rest of the troubleshooting options, but my authenticator codes still aren't working. I don't need to recover my account since I have it relinked, and it's even showing the new correct device as the one to send codes to, but to no avail it isn't working. If your codes still aren't working, or the cases above don't apply to you, you can follow the instructions below for the 3 authenticator apps we support. The Google Authenticator app does not have a way to recover secret keys (i.e., the things that allows the app to give the correct code). If you can't use iCloud to move the data from the old phone to the new, you'll have to check each service you use for 2FA settings to add the new authenticator and/or remove the old one. you must make sure you don't have a personal Microsoft account already set up in the authenticator app on the new device.. Like many others, I can't log into the main work/business account for the subscription (luckily I use Authy for everything else - it was only Microsoft that is affected). This is not exactly the most elegant authentication solution I have ever seen. Steps I took to get it to work again. Microsoft Edge will now do the same, though the process is much more complex and uses its mobile Authenticator app instead. Open the Microsoft Authenticator app, select to allow notifications (if prompted), select Add account from the Customize and control icon on the upper-right, and then select Work or school account. Authenticator app on new phone doesn't show up on my new iPhone. 6. Microsoft Authenticator also supports cert-based authentication by issuing a certificate on your device. Check if the verification codes in the app are working when notification doesn't. Check if notification through a mobile app is enabled or disabled. Open the Authenticator app on your phone, and click "+" at the bottom of the screen to add your account. It shows 8 digit one time passwords. Do not remove the old authenticator or log out of it until you've confirmed that you either have added the new authenticator or will be able to do so. Open the Microsoft Authenticator app on your phone. Enter the email address linked to your Microsoft account in the "Account Name" field. The Microsoft Authenticator app on Apple Watch supports Microsoft personal, work, and school accounts that are set up with push notifications. I would like to bring to your attention a trouble-shooting issue that I encountered during the installation of the MS Authenticator app on the iPhone. If your phone is lost or dies as you suggested in your original post, you simply download the authenticator app to your new phone, do a few setup steps and use the new app. Online Typing Job: http://bit.ly/onlinetypingjobonline2. I've tried to sync my new phone clock to the google servers and run through all the rest of the troubleshooting options, but my authenticator codes still aren't working. Just make sure you have the phone number of the last phone your authenticator app was installed on (this applies even if it's the same phone) as a means of verification. The app receives this key and a retrieval id (Key ID) from the key service. If you don't remove your account from the previous phone, the backup will be replaced by the new phone data meaning you'll lose all the accounts you had on the old phone. Galaxy S20 Series. [1] 2-Step Verification (2-Step) is an added layer of security (as you know :c) such that when you know your password, Google will also require you to input a code to finish signing in. The Authenticator app uses a strong authentication token to request a 256-bit key from an internal Microsoft account key service. If you need to recover your accounts on a new phone, you'll have to turn on the backup option on your old one. There isn't any data stored in it other than the original authentication with Microsoft (which as stated in the quote above from Microsoft wouldn't be restored anyway) and . Back up your Microsoft Authenticator App. Head over to the App Store and . Use your phone to scan the QR square that is on your computer screen.
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